Delivery Information

**Delivery Information**

**Shipping Address:**
No. 888 Huaihai Road, Huangpu District, Shanghai

**Contact Information:**
- Email: plankton@chromeheartsjewelry.net
- Phone: +86 18855007376

**Shipping Fee:**
A flat shipping fee of **1.99 USD** applies to all orders, regardless of destination or order value.

**Processing Time:**
Orders are processed within 1–3 business days after payment confirmation. You will receive a confirmation email with tracking details once your order has been shipped.

**Estimated Delivery Time:**
- Domestic (China): 3–7 business days
- International: 7–14 business days (depending on customs and local postal service)

**Shipping Carriers:**
We partner with reliable carriers including SF Express, China Post, and DHL to ensure timely and secure delivery.

**Tracking Information:**
A tracking number will be provided via email once your order is dispatched. You can use this number to monitor your package’s progress online.

**Customs & Duties:**
International orders may be subject to import duties, taxes, and customs fees, which are the responsibility of the recipient. Please check with your local customs office for more information.

**Delivery Issues:**
If your package is lost, damaged, or delayed, please contact us immediately at plankton@chromeheartsjewelry.net or call +86 18855007376. We will assist you in resolving the issue as quickly as possible.

**Undeliverable Packages:**
In the event that a package is returned to us due to an incorrect address or failure to collect, we will contact you to arrange re-shipment. Additional shipping fees may apply.

**Note:**
Delivery times are estimates and not guaranteed. We are not responsible for delays caused by weather, customs, or other unforeseen circumstances.

Thank you for choosing us. We appreciate your business!