Terms & Conditions

**Terms & Conditions**

**Last Updated: January 2025**

**1. Introduction**
Welcome to our website and services. By accessing, browsing, or using this website, you agree to be bound by the following Terms & Conditions. If you do not agree with any part of these terms, you must not use our services.

**2. Company Information**
These Terms are governed by and issued on behalf of:
**Company Address:** No. 888 Huaihai Road, Huangpu District, Shanghai
**Company Email:** plankton@chromeheartsjewelry.net
**Company Phone:** +86 18855007376

**3. Use of Services**
You agree to use our website and services only for lawful purposes and in accordance with applicable local, national, and international laws. You must not misuse the site by introducing viruses, malware, or any other harmful code.

**4. Intellectual Property**
All content, including but not limited to text, graphics, logos, images, and software, is the property of the company or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works without prior written consent.

**5. User Accounts & Security**
If you create an account, you are responsible for maintaining the confidentiality of your login credentials. You must notify us immediately of any unauthorized use of your account. We reserve the right to suspend or terminate accounts for any breach of these Terms.

**6. Orders & Payment**
All orders are subject to availability and acceptance. We reserve the right to refuse or cancel any order. Prices are subject to change without notice. Payment must be made in full before shipment. We accept payment methods as indicated on our website.

**7. Shipping & Delivery**
We aim to process and ship orders promptly. Delivery times are estimates and not guaranteed. Risk of loss and title for items purchased pass to you upon delivery to the carrier. We are not responsible for delays caused by customs or third-party carriers.

**8. Returns & Refunds**
Our return policy is outlined separately on our website. Generally, items may be returned within 14 days of receipt, subject to conditions such as original packaging and unused condition. Refunds will be processed to the original payment method. Contact us at **plankton@chromeheartsjewelry.net** for return authorization.

**9. Limitation of Liability**
To the fullest extent permitted by law, the company shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services. Our total liability is limited to the amount paid by you for the specific product or service giving rise to the claim.

**10. Indemnification**
You agree to indemnify and hold harmless the company, its officers, employees, and affiliates from any claims, losses, damages, or expenses (including legal fees) arising from your violation of these Terms or your misuse of our services.

**11. Privacy**
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

**12. Changes to Terms**
We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting to this page. Your continued use of the site after any changes constitutes acceptance of the new Terms.

**13. Governing Law & Disputes**
These Terms shall be governed by and construed in accordance with the laws of the People's Republic of China. Any disputes arising from these Terms shall be submitted to the competent courts located in Shanghai, China.

**14. Contact Information**
For any questions, concerns, or requests regarding these Terms, please contact us:
- **Email:** plankton@chromeheartsjewelry.net
- **Phone:** +86 18855007376
- **Address:** No. 888 Huaihai Road, Huangpu District, Shanghai

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.